I am a reasonably numerically and financially savvy person. My husband is an intelligent, informed man who knows a lot about a lot of things, and as a result can be distinctly uncomfortable when a subject is beyond him. I knew that with changes to pension rules, our financial matters were needing attention, and although I didn’t know James very well at that stage, I sensed that he was trustworthy! My husband was, however less than enthusiastic about the visit, and quite frankly could have done without it. James handled the situation so well…. he was gentle and knowledgeable, and within a very short time, my husband not only relaxed, but participated enthusiastically, ultimately understanding more about where we were and what needed to be done. I trust James’ integrity without hesitation, he is well qualified, understands the minefield of financial legislation, but has remained a gentle, considerate human being. I would have absolutely no hesitation in recommending him to anybody, and know without any question that any advice given would be entirely in the best interests of the client.